The article entitled: "CRM 2000 to Provide 360 Degree View" is in the Conferences and exhibitions Articles section of Operations Management Papers area...

ARTICLE DESCRIPTION: Business Intelligence's annual CRM confex 28th/29th June at Olympia 11, London has a fresh new format which will encapsulate the entire spectrum of customer relationship management and offer visitors the opportunity to hone their customer-management strategy...

MORE INFO: CRM 2000 to Provide 360 Degree View Business Intelligence's annual CRM confex 28th/29th June at Olympia 11, London has a fresh new format which will encapsulate the entire spectrum of customer relationship management and offer visitors the opportunity to hone their customer-management strategy... A prestigious line-up of international experts will feature in the conference programme and delegates will be able to design a conference agenda to suit their own requirements from a wide variety of streams. Subject areas covered include web-based customer management, sales automation, relationships marketing, multi-channel strategies, CRM for vertical markets and emerging technologies, incorporating the latest developments in mobile internet (WAP) and its impact on CRM implementation. Contact: Business Intelligence. Tel: 0208 879 3355

PUBLISHER: Institute of Operations Management

Page number: Page: 7 Word count: Words: 100

Vol 26 - No 05 - June 2000

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