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Customers who just can't wait: how to service them - Customer service Article
The article entitled: "Customers who just can't wait: how to service them" is in the Customer service Articles section of Operations Management Papers area...
ARTICLE DESCRIPTION: A quick response system based on automatic stock replenishment.
MORE INFO: Customers who just can't wait: how to service them A quick response system based on automatic stock replenishment.
PUBLISHER: Institute of Operations Management
Vol 19 - No 04 - June/July 1993
The article can be downloaded in full from the publisher's site i.e. the Institute of Operations Management.
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