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Eye openers - Part 1: supply chain challenges - Customer service Article
The article entitled: "Eye openers - Part 1: supply chain challenges" is in the Customer service Articles section of Operations Management Papers area...
ARTICLE DESCRIPTION: This first article considers the current status of supply chains and relationships with customers, especially if they are excellent and with suppliers, especially if they are weak. It concludes with a challenge to see what more your supply chain can do for you. So often you only have to ask for improvements and they are granted.
MORE INFO: Eye openers - Part 1: supply chain challenges This first article considers the current status of supply chains and relationships with customers, especially if they are excellent and with suppliers, especially if they are weak. It concludes with a challenge to see what more your supply chain can do for you. So often you only have to ask for improvements and they are granted.
PUBLISHER: Institute of Operations Management
Vol 23 - No 6 - July/August 1998
The article can be downloaded in full from the publisher's site i.e. the Institute of Operations Management.
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