ARTICLE DESCRIPTION: The implementation of a comprehensive e-Business solution has enabled PC supplier Evesham.com to slash the turnaround time for customised PCs from 2 weeks to around 24 hours...

MORE INFO: Lead Times Slashed : Sales Boosted The implementation of a comprehensive e-Business solution has enabled PC supplier Evesham.com to slash the turnaround time for customised PCs from 2 weeks to around 24 hours... It has also helped expand its business rapidly through dramatically increased sales. To stay a market leader in this competitive industry, Evesham wanted a single comprehensive solution that could support customised PCs rather than selling standard PCs from stock. The Throughput ERP/CRM solution was selected as it provides the capability to quote accurately for customised PCs in real time to a customer on the phone, and delivers similar improvements in manufacturing. Orders are taken over the Internet, directly at the central telesales centre and at 10 regional distribution centres. Contact: K3 Business Technology Group. Tel 01270 211211 www.k3btg.com

PUBLISHER: Institute of Operations Management

Page number: Page: 8 Word count: Words: approx. 130

Vol 27 - No 01 - February 2001

The article can be downloaded in full from the publisher's site i.e. the Institute of Operations Management.

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Business Performance Improvement