The article entitled: "Turning Strategy Into Reality - Aligning Your People To The Challenges Ahead" is in the Human resources Articles section of Operations Management Papers area...

ARTICLE DESCRIPTION: Controlled, planned and benefits-driven, change is imperative in driving any enterprise forward. But in order for successful change to be sustained it is fundamentally important to find the right balance between technical/operational enhancement on the one hand, and the development of 'people skills', individual and team development and credible, effective management on the other; as Figure 1 below shows. Getting this right constitutes the commencement of the development of employee engagement.

MORE INFO: Turning Strategy Into Reality - Aligning Your People To The Challenges Ahead Controlled, planned and benefits-driven, change is imperative in driving any enterprise forward. But in order for successful change to be sustained it is fundamentally important to find the right balance between technical/operational enhancement on the one hand, and the development of 'people skills', individual and team development and credible, effective management on the other; as Figure 1 below shows. Getting this right constitutes the commencement of the development of employee engagement. The starting point is the matching of both the eligibility of individuals to roles, their technical and experiential credentials to perform the full range of activities required, and their suitability. Suitability relates to the behavioural characteristics and 'personal traits' required to deliver effective performance in the role. Inevitably, the rational element of business, the intellectual and functional part of performing a role, is more readily understood and embraced by managers than the irrational dimension; irrational here referring to the behavioural drivers that affect and shape an individual's performance, particularly when under stress.

PUBLISHER: Institute of Operations Management

Page number: 17 Word count: 3000

Vol 29 - No 02 - March 2003

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