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Have you fallen down on your asset control? - Customer service Article
The article entitled: "Have you fallen down on your asset control?" is in the Customer service Articles section of Operations Management Papers area...
ARTICLE DESCRIPTION: Companies with high stock have poor delivery performance while those with low stock have excellent delivery performance. This article discusses how customer service can be improved while at the same time reducing stocks.
MORE INFO: Have you fallen down on your asset control? Companies with high stock have poor delivery performance while those with low stock have excellent delivery performance. This article discusses how customer service can be improved while at the same time reducing stocks.
PUBLISHER: Institute of Operations Management
Vol 22 - No 06 - July/August 1996
The article can be downloaded in full from the publisher's site i.e. the Institute of Operations Management.
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