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Lean Thinking Delights Customers - Lean operations Article
The article entitled: "Lean Thinking Delights Customers" is in the Lean operations Articles section of Operations Management Papers area...
ARTICLE DESCRIPTION: In the article ‘Managing Uncertainty – Tools or Technique 'in the June edition of Control I described some principles of organisational design that underpin lean companies.
MORE INFO: Lean Thinking Delights Customers In the article ‘Managing Uncertainty – Tools or Technique 'in the June edition of Control I described some principles of organisational design that underpin lean companies. In this article I want to revisit those principles to discuss how an organisation might respond to customers and some typical customer/supplier challenges.
PUBLISHER: Institute of Operations Management
Page number: 7 Word count: 1400
Vol 27 - No 07 - September 2001
The article can be downloaded in full from the publisher's site i.e. the Institute of Operations Management.
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