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Benchmarking as a diagnostic aid - Metrics Article
The article entitled: "Benchmarking as a diagnostic aid" is in the Metrics Articles section of Operations Management Papers area...
ARTICLE DESCRIPTION: Describes the CBI's benchmarking offering, 'PROBE- PROmoting Business Excellence', how it works, the views of a facilitator and the results from some case study companies
MORE INFO: Benchmarking as a diagnostic aid Describes the CBI's benchmarking offering, 'PROBE- PROmoting Business Excellence', how it works, the views of a facilitator and the results from some case study companies
PUBLISHER: Institute of Operations Management
Vol 23 - No 03 - April 1997
The article can be downloaded in full from the publisher's site i.e. the Institute of Operations Management.
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