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Measuring excellence: a case study in the use of a balanced scoreboard - Analytical techniques Article
The article entitled: "Measuring excellence: a case study in the use of a balanced scoreboard" is in the Analytical techniques Articles section of Operations Management Papers area...
ARTICLE DESCRIPTION: Describes the use of the balanced scorecard at a steel processor (Metal Process Inc) where it has developed into more than just a performance measurement system, as it has become a way to monitor the company's progress against a strategic plan.
MORE INFO: Measuring excellence: a case study in the use of a balanced scoreboard Describes the use of the balanced scorecard at a steel processor (Metal Process Inc) where it has developed into more than just a performance measurement system, as it has become a way to monitor the company's progress against a strategic plan.
PUBLISHER: Institute of Operations Management
Vol 23 - No 4 - May 1998
The article can be downloaded in full from the publisher's site i.e. the Institute of Operations Management.
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