The article entitled: "Designing and implementing a balanced performance measurement system" is in the Metrics Articles section of Operations Management Papers area...

ARTICLE DESCRIPTION: The objective of this article is to describe one tried and tested method for the design and implementation of a balanced performance measurement system. The article starts by discussing the concept of balance in a performance measurement system, before going on to describe three basic steps companies should take in the design and implementation of their performance measurement system.

MORE INFO: Designing and implementing a balanced performance measurement system The objective of this article is to describe one tried and tested method for the design and implementation of a balanced performance measurement system. The article starts by discussing the concept of balance in a performance measurement system, before going on to describe three basic steps companies should take in the design and implementation of their performance measurement system.

PUBLISHER: Institute of Operations Management

Page number: 21 Words: approx. 1 400

Vol 25 - No 06 - July/August 1999

The article can be downloaded in full from the publisher's site i.e. the Institute of Operations Management.

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Business Performance Improvement