ARTICLE DESCRIPTION: Independent research undertaken on behalf of SkillSoft has shown that e-learning delivers significant return on investment. In each and every case where e-learning has been implemented it has either met or exceeded the impact expected. Staff efficiency, employee retention, cost and quality of business processes, revenues and sales and even share performance are the main areas in which a positive impact has been experienced.

MORE INFO: e-Learning Delivers Independent research undertaken on behalf of SkillSoft has shown that e-learning delivers significant return on investment. In each and every case where e-learning has been implemented it has either met or exceeded the impact expected. Staff efficiency, employee retention, cost and quality of business processes, revenues and sales and even share performance are the main areas in which a positive impact has been experienced. It's crucial that organisations are able to see demonstrable benefits from implementing e-learning. It's not just about saving money on training. The company's research shows that e-learning really does deliver significant business benefits – not only in the area of employee performance, but throughout the fabric of an organisation as a whole. After similar research in 2000 the company were astounded at what a difference a year makes. Last year's early adopters are already reaping rewards. SkillSoft International Tel: 01483 795200 www.skillsoft.com

PUBLISHER: Institute of Operations Management

Page number: 8 Word count: 190

Vol 27 - No 10 - December 2001/January 2002

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Business Performance Improvement